Meet Melissa | Revenue Cycle Manager | Medical Offices of Manhattan

At Medical Offices of Manhattan, we work together using the most innovative methods and the latest technology to ensure our patients make the right decisions and receive the right care.

Medical Offices of Manhattan’s mission is simple: to provide invaluable diagnostic and treatment recommendations. Our mantra is just as simple: early detection is paramount to prevention.

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My name is Melissa Grabowski. I’m the revenue cycle manager for Medical Offices of Manhattan and Manhattan Cardiology.

We know that patient billing can be confusing to people. Our patient account representatives, as well as our patient account managers are here to help you understand and make sure that your bills are handled appropriately and to your satisfaction.

Sometimes you might wonder, what is a deductible? A deductible is an amount that you owe prior to your insurance company processing any of your claims. It can range anywhere from $200 to several thousand dollars dependent upon your plan. It’s important that you check with your insurance carrier and or your employer so that you make sure you know what amounts you will be responsible for before your insurance will start covering your claims.

Another term that you may hear sometimes is co-insurance. Co-insurance is your share of what you’ll be responsible to pay based upon what your insurance allows. It’s usually a percentage ranging anywhere from 10 to sometimes 40% that you split with your insurance carrier based upon the amount that they allow for the service you were provided.

You may be asked to pay your co-payment prior to your visit, and you may be wondering what is a co-payment. A co-payment is an amount, a set amount, determined by your insurance carrier that you are to pay when you go to see a physician. It ranges based upon whether you’re seeing your primary care physician or a specialist, and can be anywhere from five to sometimes $75.

Here at MOM and MC, we know the patient billing experience can be an added stress that you don’t need. Our staff is here as a resource to you to help guide you through that process.